Shipping policy

Shipping Policy

Last updated: February 16, 2026

At Westmoor, we are proud to offer shipping to customers worldwide (or to selected countries/regions as displayed at checkout).

Orders are typically processed within 1–3 business days, excluding weekends and public holidays.
Customised or made-to-order products may require additional processing time. Any extended timeframe will be clearly indicated at checkout.

Shipping costs are calculated at checkout based on package weight, delivery destination, and selected carrier.
Estimated delivery times:
- Domestic: 5–12 business days.
- International: 10–30 business days. Please note that customs clearance may cause additional delays.
Free shipping may be available on qualifying orders over [e.g., $50] in eligible regions, as shown at checkout.

Once your order has been dispatched, you will receive a confirmation email containing your tracking number.
If you do not see the email, please check your spam or junk folder.

Delivery timeframes are estimates and not guaranteed. Delays may occur due to carrier issues, weather conditions, customs processing, or peak seasons.
Westmoor is not responsible for packages once delivery has been confirmed by the carrier.
International customers are responsible for any customs duties, taxes, or import fees required by their country.
If your parcel is lost or arrives damaged during transit, please contact us with your tracking details. We will assist you in filing a claim with the carrier.

For any shipping-related enquiries, please contact us at support@westmoor.store.